Service Terms & Refund Policy
1. Our services
FABIN provides administrative and business support services, including business formation support, trucking startup support, DOT/FMCSA compliance support, and driver recruiting. FABIN is not a law firm, a government agency, or a tax advisor, and is not affiliated with the DOT, FMCSA, IRS, or any state agency.
2. Consultations, pricing, and proposals
The initial consultation is free. FABIN’s service fees start at the prices below. Your exact fee depends on your situation and is confirmed in writing after your consultation, before you pay anything.
- Business formation: LLC Basic, starting at $149; LLC Complete, $299.
- Trucking startup: Authority Setup, $395; Full Launch, $795.
- DOT/FMCSA compliance: Essentials, $79 per month; Pro, $149 per month; New Entrant Audit Prep, $450 one-time.
- Driver recruiting: $750 per placed driver, charged only when the driver is hired.
- Bundle: LLC Basic + Authority Setup, about $499.
Government filing fees, registered agent, insurance and other third-party costs are billed separately at cost.
For custom work, FABIN sends you a written proposal that explains:
- the scope of the work and its deliverables;
- the estimated timeline;
- FABIN’s service fee and the payment schedule; and
- any government filing fees and other third-party costs, listed separately from FABIN’s service fee.
You pay only after you have reviewed your confirmed fee or proposal and accepted these terms.
3. Cancellation
You may request cancellation at any time by emailing info@getfabin.com.
4. Refunds
- Canceled before work begins: FABIN refunds its service fee in full.
- Canceled after work begins: FABIN refunds the unused portion of its service fee and gives you an itemized explanation of the work completed and the costs already incurred.
- Government and third-party fees: fees already paid to a government agency or other third party are refundable only if they can be recovered from the recipient.
- If FABIN cannot complete the service: you receive a refund for the portion not delivered.
- Timing: approved refunds are submitted to your original payment method within 5–10 business days. Your bank may take additional time to process them.
5. No guarantee of outcomes
FABIN does not guarantee government approvals, operating authority, or compliance outcomes. Decisions by government agencies are outside FABIN’s control.
Recruiting fees are charged only when a driver is hired. If a placed driver leaves within 30 days, we provide a replacement credit. We cannot guarantee that any specific driver will accept a position or stay.
6. Your rights
These terms do not limit any rights you have under applicable law.
7. Contact
FABIN, 645 Gordon House Way, Middletown, DE 19709 · info@getfabin.com